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Cashing notes from the Plug September 7, 2008

Posted by cashierobs in 1.
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I recently stumbled across an article from the Plug about someone going from store to store and having the cashier’s write a little note for the next store the person visited. I’ve ran into a few articles from the Plug. Some may remember the story of the author leaving a disposable camera on a sidewalk bench in a town and letting anyone who walks by take pictures of whatever they want. It’s an interesting site – and so are the ideas.

I had a bunch of errands to run and knew that I would be interacting with a lot of cashiers, so why not use it to my advantage, their advantage, our advantage? The premise is simple. One cashier writes or doodles a note for the next cashier, and I am but a mere messenger pigeon.

-The Plug

Here’s the link. Check it out: http://theplug.net/32/cashingnotes.htm

The Ant Complex September 3, 2008

Posted by cashierobs in Cashier Observations.
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Does anyone work with or know someone who thinks the public they work with is generally stupid? I do. Actually, I used to be one of them.

I call it the Ant Complex; where someone inherently believes that the people around them are not worthy, stupid, or just don’t get it. Indeed, ants.

The Ant Complex usually occurs when a particular person deals with other people who have trouble with ordinary tasks.  I had the Ant Complex during my time as a gas station attendant. Nothing was more frustrating to me than the people who couldn’t operate a simple gas pump correctly. Just follow the directions on the screen, I would say.

In my associates case, who has the Ant Complex, he’s an ordinary cashier, but deals with people who sometimes don’t know the difference between credit and debit, how to swipe their card on the payment keypad, simple store policies, or other every day activities.

My associate is always talking to me about how stupid a customer was. He asks why they can’t just understand these simple things. He’s quite a critical guy. It sometimes comes to the point where he’s so critical that he’s complaining about things that only he, as a cashier, should know fully well and not the customer.

Now I see how much of an ass I used to be. Does anyone else have experiences with this attitude?